We are a small Inn and cancellations significantly impact our business; therefore we follow a strict cancellation and change policy:
We highly recommend purchasing trip insurance to guard against unexpected changes in your travel plans.
Non-room reservations including vineyard tours, dinners, wine tastings and massage are charged at the time of scheduling. Cancellations for all experiences require 7 days advance notice for a full refund. Cancellations within 7 days will not be refunded but you are welcome to transfer your reservation to another guest.
Employee and Guest Health
Cleaning and Sanitizing
We ask these commitments from our guests:
Guidance in response to COVID-19 is evolving as we learn more about the virus and ways to keep our guests and team safe. We will update our standards and policies as necessary as we receive new guidance from the CDC, Oregon Health Authority, American Hotel & Lodging Association, and local and state government requirements.
We endorse industry best practices promoted by the World Travel & Tourism Council, Oregon Restaurant & Lodging Association, and the American Hotel & Lodging Association.
Rooms are guaranteed by 3:00 pm on the day of arrival. Guests may check in between 3:00pm and 5:00pm daily. If you believe you will arrive after 5:00 pm we ask that you please call the Inn 24 hours in advance and we will arrange for your late check-in packet to be on the front desk upon your arrival. We do not have 24-hour reception at the front desk.
Rooms must be vacated by 11:00 am on the day of check-out as we need to prepare the rooms for arriving guests.
Our front desk is open between 8:00am and 6:00pm daily. On-site guests may reach a staff member until 9:00pm daily.
Quiet hours begin at 10pm throughout our property.
We Offer Exceptional Hospitality in Oregon Wine CountryOur team is a close-knit group of professionals bringing diverse experience to the Black Walnut Inn experience. We value personal responsibility, continuous growth and an exceptional service ethos. To inquire about current opportunities please contact email@example.com.